Refunds and cancelling
Draft: this policy is being finalized and may change before paid plans open.
Cancelling
- Cancel any time from your account, or from Link, which handles payments for us.
- Your paid plan runs to the end of the period you've paid for, then your workspace moves to the Free plan. Nothing is deleted, but history beyond Free's 7 days is trimmed after that.
- The 14-day Pro trial needs no card and ends on its own.
Refunds
- If you're charged and change your mind, ask within 14 days of that charge for a full refund.
- If we charged you in error or the service didn't work for you, we'll make it right.
- Refunds go back to the original payment method, including any sales tax.
How to ask
Email support@agentsoverwatch.com with the email address on your account, or contact Link support.